Business Operator

Growth. Operations. Systems. One owner.

I help founder-led and growth-stage companies scale revenue, operations, technology, and teams — without creating unnecessary complexity.

$3M+
Brand Built
7x
ROAS
99%
Ops Accuracy
20+
People Led
2.5x
Revenue Growth
Affan Akheel
Specialties
Revenue Operations eCommerce ERP & Systems Supply Chain Team Leadership International Expansion AI Implementation

Most eCommerce leaders specialize in one area. Marketing. Operations. Technology. Supply chain. I have spent my career owning all four.

01
Revenue & Growth
Full P&L ownership, paid media, lifecycle marketing, CRO, and conversion optimization.
02
Operations
Fulfillment, supply chain, 3PL management, SOPs, and cross-functional execution.
03
Technology
Platform product ownership, ERP integration, dev team leadership, and AI implementation.
04
People & Teams
Built 20+ person organizations from scratch. Led turnarounds. Developed leaders.
Business Transformations

What I have built

📈
Revenue Growth
Scaled Game Theory Tables from zero to $3M+ in under two years.
⚙️
Operational Excellence
Rebuilt fulfillment operations to 99%+ on-time and accuracy.
💻
Technology Modernization
Led ERP and custom platform rebuild as product owner.
👥
Team Building
Built a 20+ person cross-functional organization from scratch.
🌎
International Expansion
Launched new markets delivering 100% YoY revenue growth.

Operator. Builder. Integrator.

I'm a Las Vegas-based business operator with 8 years of experience building DTC companies from the ground up. My background is unusual — I sit at the intersection of commercial ownership, technical depth, and operational leadership. I don't specialize in one function. I own all of them.

At Uniworld Omniport, I serve as Director of eCommerce and product owner of a custom-built platform, directly managing engineers while simultaneously owning the P&L, marketing, operations, supply chain, and international expansion.

I launched Game Theory Tables from zero to seven figures in under two years. I stepped in to lead the operations team through a critical turnaround — shipping $2M+ of orders in 90 days when the business needed it most.

MBA in Marketing. MS in Engineering Management. Background in electronics engineering. Equally comfortable in a strategy meeting, a development sprint, and a warehouse floor.

“I solve the problems that appear after product-market fit — when growth begins to outpace systems.”

Industries & Domains

Consumer Goods Premium DTC Gaming & Leisure Home Goods International Commerce B2B & Wholesale Marketplace High-AOV Products

Tools & Platforms

Shopify / Shopify Plus Custom Platform ERP / CMS Klaviyo Omnisend Attentive Meta Ads Google Ads GA4 VWO Jira Gorgias Claude / Gemini / ChatGPT

“Trusted by founder-led businesses to scale operations, technology, and growth — without adding unnecessary complexity.”

Real problems. Real decisions. Real outcomes.

Five engagements across leadership, growth, operations, technology, and expansion.

Leadership

Operations Turnaround Under Financial Pressure

+

Business Problem

Stepped into leading a 7-person ops team in Q4 with $2M+ in orders needing to ship in 90 days. Failure meant year-end losses. The ops manager had been let go. No goals, no accountability, no processes in place.

Actions Taken

  • Diagnosed what was working before changing anything
  • Set clear goals and repeatable processes immediately
  • Rallied the team around one objective: ship $2M+ by year end
  • Added performance incentives tied to the target
  • Simultaneously planned long-term rebuild — reduced to 5 with a manager
$2M+
Shipped in 90 days
99%
On-time delivery
98%
Fulfillment accuracy
$0
Year-end losses avoided

The best leaders diagnose before they act. Understanding the real problem — lack of direction, not lack of capacity — is what made the turnaround possible.

Growth & Marketing

Scaling a Brand from $0 to $3M+ in Under Two Years

+

Business Problem

New brand launch. No customer base, no brand awareness, no proven acquisition channels. ROAS below profitability. CAC unsustainable. A revenue engine needed to be built from scratch.

Actions Taken

  • Built KPI ownership frameworks before scaling spend
  • Launched full-funnel acquisition across Meta, Google, email, retargeting
  • Optimized landing pages, PDPs, checkout flow, and offer structures
  • Reallocated budget weekly toward highest-performing campaigns
  • Built repeatable acquisition and lifecycle retention systems
$3M+
Revenue in 24 months
7x
ROAS achieved
38%
CVR improvement
30%
CAC reduction

Growth is not driven by traffic alone. Sustainable scale comes from aligning acquisition, conversion, retention, and profitability into a single operating system.

Operations

Rebuilding Fulfillment Operations for Scale

+

Business Problem

Rapid growth exposed operational bottlenecks. Order accuracy issues, inconsistent fulfillment, and delivery delays were threatening customer experience and limiting scalability.

Actions Taken

  • Redesigned warehouse workflows: receiving, picking, packing, shipping
  • Built operational KPIs tracking accuracy, delivery, and efficiency
  • Introduced training programs and performance accountability
  • Improved coordination between marketing, purchasing, and warehouse
99%+
On-time delivery
98%+
Order accuracy
Customer complaints
Scalable infrastructure

Operations should never be a bottleneck to growth. Well-designed systems — not more headcount — allow organizations to scale without sacrificing the customer experience.

Digital Transformation

ERP & Systems Modernization

+

Business Problem

Legacy systems and disconnected workflows created inefficiencies across departments. Critical processes relied on manual work and lacked visibility across inventory, purchasing, and reporting.

Actions Taken

  • Mapped business processes before configuring any technology
  • Led ERP transformation with internal teams and external vendors
  • Standardized workflows for inventory, purchasing, fulfillment, reporting
  • Implemented dashboards enabling faster, data-driven decisions
  • Automated repetitive workflows across operations
Operational visibility
Manual processing
Reporting accuracy
Scalable infrastructure

Technology alone does not solve problems. Process design, data visibility, and user adoption together create meaningful transformation — in that order.

Technology Leadership

Scaling Development & Digital Infrastructure

+

Business Problem

Development resources were limited and technical priorities competed across departments without structure. Growing business complexity was outpacing technical capacity.

Actions Taken

  • Introduced sprint planning, stakeholder alignment, and prioritized roadmaps
  • Expanded development team with clearer prioritization frameworks
  • Delivered platform improvements, backend integrations, and automation
  • Led replatform from Shopify to custom-built eCommerce platform
  • Created cross-functional alignment across marketing, ops, CS, and dev
Dev capacity
Operational friction
Replatform delivered
3
Engineers led

Technology creates leverage when development priorities are aligned directly with business outcomes. The product owner role exists at that intersection.

How I think about building

01

Build systems, not heroes.

Organizations that depend on individuals do not scale. I build processes, accountability structures, and documentation that work whether I am in the room or not. The goal is a business that runs on systems.

02

Revenue without profit is vanity.

Growth has to improve the bottom line. Every initiative I run is evaluated against its impact on contribution margin and unit economics — not just top-line numbers. Scaling a loss is not growth.

03

Diagnose before you act.

Most problems are misidentified. I spend time understanding what is actually wrong before making changes — especially under pressure. The right diagnosis is more valuable than the fastest action.

04

Technology is a force multiplier.

Automation and technology exist to remove friction and amplify output — not to replace thinking. I use both strategically. AI is a tool. Process design is the foundation. Both matter.

05

Hire for ownership.

I build teams of owners, not followers. People who take accountability for outcomes — not just tasks — are what make organizations resilient when conditions change. Culture is built through hiring decisions.

8 years. One company. Seven roles.

Aug 2019 — Present
Director of eCommerce
Uniworld Omniport — BBO Poker Tables / Game Theory Tables · Las Vegas, NV
  • Full P&L ownership across two premium DTC brands with $3,000+ AOV
  • Launched Game Theory Tables from zero to $3M+ in under two years
  • Built cross-functional team of 20+ from scratch across marketing, development, and operations
  • Product owner of custom eCommerce platform — CMS, ERP, backend, 3 engineers
  • Led Q4 operations turnaround — shipped $2M+ in 90 days, avoided year-end losses
  • Led international expansion delivering 100% YoY revenue growth in year one
  • Implemented AI workflows using Claude, Gemini, and ChatGPT across marketing and operations
May 2018 — Aug 2019
eCommerce Marketing Manager
Uniworld Omniport · Las Vegas, NV
  • Improved lead generation 55% and mobile CVR 40% through CRO and A/B testing
  • Managed paid acquisition across Meta and Google
  • Built GA4 analytics infrastructure tracking campaign performance and conversion
Feb — May 2018
eCommerce Marketing Analyst
Uniworld Omniport · Las Vegas, NV
  • Managed product catalog and implemented pricing optimization improving margins 20%+
Aug 2016 — Feb 2018
Marketing Associate
Mentor Global · San Francisco, CA
  • Executed digital marketing campaigns measuring performance against conversion and ROI goals

Education

MBA, Marketing & Business Management — University of Missouri-Kansas City
MS, Engineering Management — International Technological University
BE, Electronics & Communications — Anna University

Contact

Let's talk.